Legal
Privacy Policy
Effective date: 26 March 2025
1. Who we are
This Privacy Policy explains how Artemis Labs Pte. Ltd. ("Artemis Labs", "we", "us" or "our") collects, uses and protects personal data in connection with our website (heyartemis.ai) and related services.
Artemis Labs Pte. Ltd. is incorporated in Singapore (UEN 202613447D) with its registered address at 9 Raffles Place, #29-05, Republic Plaza, Singapore 048619.
2. What data we collect
We may collect the following categories of personal data:
Contact and communication data: your name, email address and any information you voluntarily provide when contacting us via our website or by email.
Usage data: standard server log information including your IP address, browser type, pages visited and time spent on our website. This data is collected automatically and used solely for analytics and security purposes.
We do not collect sensitive personal data and we do not use cookies beyond those strictly necessary for the operation of our website.
3. How we use your data
We use the personal data we collect to:
— Respond to your enquiries and communicate with you about our products and services. — Improve our website and understand how it is used. — Comply with our legal obligations.
We will not use your personal data for marketing purposes without your prior consent. We do not sell personal data to third parties.
4. Legal basis for processing
We process your personal data on the basis of: (a) your consent, where you have provided it; (b) our legitimate interests in operating and improving our business; and (c) compliance with applicable legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us.
5. Data sharing
We do not sell, rent or trade your personal data. We may share data with trusted third-party service providers (such as email hosting or analytics providers) solely to the extent necessary to operate our services. These providers are contractually bound to process data only on our instructions and in accordance with applicable data protection law.
6. Data retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiries are typically retained for up to 24 months. You may request deletion of your data at any time.
7. International transfers
Artemis Labs is headquartered in Singapore. If you are located in the European Economic Area or United Kingdom, please be aware that your data may be transferred to and processed in Singapore. We ensure that any such transfers are subject to appropriate safeguards in accordance with applicable data protection legislation.
8. Your rights
Depending on your jurisdiction, you may have the right to:
— Access the personal data we hold about you. — Request correction of inaccurate data. — Request deletion of your data. — Object to or restrict our processing of your data. — Data portability.
To exercise any of these rights, please contact us at hello@heyartemis.ai. We will respond within 30 days.
9. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. However, no data transmission over the internet can be guaranteed as completely secure.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will indicate the effective date at the top of this page. We encourage you to review this policy periodically.
11. Contact
For any questions, requests or complaints regarding this Privacy Policy or our data practices, please contact us at hello@heyartemis.ai or at: 9 Raffles Place, #29-05, Republic Plaza, Singapore 048619.